Our experts are ready to help with your flooring project.
Fall more in love with your home: 20% off flooring products + special financing available!
Learn More4.86
336 Reviews
5 Stars
310 Reviews
4 Stars
17 Reviews
3 Stars
2 Reviews
2 Stars
2 Reviews
1 Star
5 Reviews
In the interest of transparency, we never alter, remove reviews, or incentivize our customers to provide positive feedback. In addition, we respond to all negative reviews personally.
4 2025-10-28T05:34:14.185Z • Google
Our consultant Laura was fabulous! She brought samples to our home on 2 occasions and provided great advice! She also supported us after the sales process. Installer Billy and his team were courteous and professional.
Judy Grant
5 2025-10-14T05:34:16.924Z • Google
They were very friendly and knowledgeable. We got our basement carpet and Lino done. I was very happy with the price and the quality of their install and products. Highly recommend them.
Jordan Kerr
5 2025-10-07T05:34:23.482Z • Google
Staff was very helpfully in picking out tile. When it came in and I discovered the company sent the wrong tile .They were very quick to solve the problem.
Cletis Mamer
5 2025-09-23T05:34:16.901Z • Google
Although I didn't end up purchasing from FCI, the staff were so kind, helpful, and friendly. They tried really hard to find the product I was looking for!
Valerie Howlett
3 2025-09-14T05:34:12.589Z • Google
Sales and booking team were fantastic to work with! Flooring is beautiful in 2 of the 3 rooms but was installed crooked in the bathroom with the vinyl sheet pattern running a few degrees off where one would expect it to be (ie/ not square with any of the walls or structures). The installer didn’t show up when he said he would and didn’t clean up after himself and I was left without a toilet for several days. Overall I’m happy but if you're looking for perfect, may need to be more hands on than I was with the project.
Faye Dokken
5 2025-09-13T05:34:10.23Z • Google
FCI deserves 10/10 for their products, service & staff! The FCI Team is outstanding! Laura helped me chose a product that was perfect for my condo. In addition to being lovely, it exceeded the Bylaw requirements for sound. Megan gave helpful advice about preparing for the installation & answered my questions. The installers, led by Billie, did an excellent job. They responded promptly to one concern. The job was done in 2.5 days. Maddy the receptionist was so helpful & pleasant! FCI helped me find a skilled & reliable carpenter, Jefferson Yee, who installed new baseboards & moulding. High quality workmanship. Always wonderful to work with a "finisher", someone who doesn't leave a lot of minor unfinished work. A huge thank you and vote of confidence for FCI!
JE C
5 2025-09-12T05:34:14.898Z • Google
Thank you for Shannon' advice. The color and quality of the floor, including delivery, are all very good. I like it very much.
Sarah Xi
5 2025-09-06T05:34:23.773Z • Google
We worked with Jamie and the experience was fantastic! Jamie was able to bring their mobile show room so that we could pick a style that matched the rooms, do measurements, and have a seamless installation. The installer Kler was also very kind and did an amazing job. I would highly recommend Jamie and this place for anyone looking. The experience was easy and smooth!
janelle wells
5 Carla Erratt2025-08-30T05:34:22.906Z • Google
5 2025-08-30T05:34:22.905Z • Google
We have had the pleasure of working with Jamie twice this year to replace the carpets both in the home we sold and the home we purchased. She has such a kind and pleasant demeanor and always treated us like family. We also had the pleasure of dealing with her teammates Megan and Riley this past time, and they also provided topnotch service. We highly recommend this team for all your flooring needs.
Amanda Leslie
Our experts are ready to help with your flooring project.