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Chester County PA (Philly NW) Reviews

Average Rating

4.84

499 Reviews

5 Stars

457 Reviews

4 Stars

23 Reviews

3 Stars

10 Reviews

2 Stars

0 Reviews

1 Star

9 Reviews

Real customers. Real reviews.

In the interest of transparency, we never alter, remove reviews, or incentivize our customers to provide positive feedback. In addition, we respond to all negative reviews personally.

499 Reviews

  • 5

    2025-11-05T05:34:21.262Z Google

    Loving the new floors!! Totally refreshed the main area of our home - highly recommend Floor Coverings International of Chester County! Lori and Danica are a great team to work with!! Thank you!

    Michael Quinn
  • 5

    2025-11-02T05:34:18.549Z Google

    We cannot say enough great things about our experience with FCI. Lori was fantastic to work with. We needed a quick install before our move-in date and the team met every request to get the job completed. Very happy with the finished product, highly recommend!

    Fred Washington
  • 5

    2025-10-30T05:34:09.868Z Google

    I am so pleased with my new carpet!! The team from Mark on down was completely Awesome!! Thank you again

    Tamika Nash
  • 5

    2025-10-18T05:34:12.984Z Google

    My time frame was short, but they worked me into their schedule. They did a good job.

    Agnes Horton
  • 5

    2025-10-08T05:34:09.841Z Google

    Great customer service

    Dan Alamia
  • 5

    2025-10-07T05:34:23.482Z Google

    Clear communication, timely installation, nice clean work! Would highly recommend and use again.

    Jonathan Gahman
  • 5

    2025-10-04T05:34:12.671Z Google

    They brought sample to my house and came back when I needed a second look. Installed the corner platform on my stairs on the diagonal very nicely.

    Randy-Ellen Koenigsberg
  • 5

    2025-10-03T05:34:12.254Z Facebook

    Beautiful work and excellent quality. Very happy with the results!!

    Kathryn Mandich Aikman
  • 3

    2025-09-28T05:34:23.998Z Google

    On June 13th I had my entire floors replace topped with plywood and Laminate very expensive spent $22,000 my second floor bedrooms entire hallway which was the Most important continues to be A challenge for Me they used self leveling but it wasn't leveled properly had to be ripped up and replaced, floors was unstead however no device beam used to check their work onced leveled, measurements. Now a 3rd time my floor is lifting in the creases at risk of scrapping my foot, I'm currently waiting for a Call back from Danica who been cool with this project but they get too busy. I expressed that the top of stairs was most important because it was an older house and it dipped in some so that area needed to be leveled and smoothed out but the workers don't have an eye for the project just laborers.. Overall I was satisfied and just want to continue furnituring my new Home projects..

    Latifah Price
  • 5

    2025-09-05T05:34:15.306Z Google

    I haven’t had the chance to use Lori for my own flooring project yet, but I know her personally and she is amazing. She’s hardworking and genuinely cares about the people she works with. If her flooring services are anything like the way she shows up in everyday life, I know her customers are in great hands. She doesnt cut corners. I wouldn’t hesitate for a second to recommend her to anyone looking for quality flooring and great customer service!

    Jacob Cunningham
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